Proof of Consent (Opt-In) Collected
Dabit Apparel Group collects explicit consent from users before sending SMS/MMS communications through Twilio. The following outlines the process by which consent is obtained, stored, and maintained in compliance with Twilio’s Acceptable Use Policy, the Telephone Consumer Protection Act (TCPA), and other applicable regulations.
1. Consent Collection Methods
Dabit Apparel Group obtains opt-in consent through the following methods:
Website Sign-Up Forms:
Customers provide explicit consent by entering their phone number and checking an opt-in box on a form that clearly states they agree to receive SMS/MMS messages from Dabit Apparel Group.
Checkout Process:
During checkout, customers may opt in to receive order updates, shipping notifications, and promotional messages via SMS by checking a consent box with clear opt-in language.
Landing Pages & Pop-Ups:
Customers voluntarily enter their phone number into pop-up forms or dedicated landing pages that include an explicit disclosure about receiving SMS/MMS messages from Dabit Apparel Group.
Event Registration & In-Person Sign-Ups:
Customers provide written or electronic consent when signing up for Dabit Apparel Group events, giveaways, or promotions.
Keyword Opt-In:
Customers opt in by texting a specific keyword (e.g., “JOIN”) to a designated Twilio-powered phone number. An automated response confirms their subscription and reiterates key consent details.
2. Clear Disclosure & Messaging Compliance
At the point of consent, users are informed of:
- The purpose of SMS/MMS communication (e.g., notifications and order updates).
- The frequency of messages (e.g., “You may receive up to 4 messages per month.”).
- A statement that message and data rates may apply.
- How to opt out (e.g., “Reply STOP to unsubscribe”).
- A link to Dabit Apparel Group’s Privacy Policy and Terms & Conditions.
3. Consent Storage & Record-Keeping
Dabit Apparel Group maintains detailed records of user consent, including:
- Timestamp of opt-in (date and time of consent collection).
- Source of opt-in (e.g., website form, SMS keyword, in-person sign-up).
- IP address or device information (where applicable for online sign-ups).
- Message logs confirming consent request and user acknowledgment.
Twilio’s messaging platform logs all SMS interactions, including opt-in confirmations, informational requests, and opt-out submissions.
4. Opt-Out & Preference Management
Users may opt out of SMS/MMS messages at any time by:
- Replying “STOP” to any message received.
- Using the unsubscribe link in an opt-in confirmation message (if applicable).
- Contacting Dabit Apparel Group’s customer support team to request removal.
All opt-out requests are processed immediately. Once processed, users will no longer receive SMS/MMS communications unless they explicitly opt in again.
5. Compliance Monitoring & Updates
Dabit Apparel Group regularly reviews and updates its SMS consent collection process to remain fully compliant with Twilio’s Acceptable Use Policy, TCPA, and other industry regulations. Internal audits are periodically conducted to ensure that consent records are properly stored and maintained.
For questions regarding SMS opt-in compliance, please contact Dabit Apparel Group Support at support@mensuits.com.